Each Ohana rug is woven only after you place your order — no stock, no shortcuts. Questions about size, material or a custom design? WhatsApp us before ordering.
Description
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Return policy
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Every Ohana rug is made to order — woven only when you choose it. Because each piece is created exclusively for you, we are unable to accept returns for change of mind. We fully cover transit damage, manufacturing defects, and wrong items delivered. Please make an unboxing video on delivery to protect any damage claim.
Read our full Exchange & Return Policy →
Care & Repair
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Vacuum regularly on a low setting — no beater bar. For spills, blot immediately with a dry cloth, never rub. Rotate every few months for even wear. Avoid excessive water and direct sunlight. Roll for storage — never fold.
Customer Service
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Please contact us directly.
Description
Return policy
Every Ohana rug is made to order — woven only when you choose it. Because each piece is created exclusively for you, we are unable to accept returns for change of mind. We fully cover transit damage, manufacturing defects, and wrong items delivered. Please make an unboxing video on delivery to protect any damage claim.
Read our full Exchange & Return Policy →
Care & Repair
Vacuum regularly on a low setting — no beater bar. For spills, blot immediately with a dry cloth, never rub. Rotate every few months for even wear. Avoid excessive water and direct sunlight. Roll for storage — never fold.
Customer Service
Please contact us directly.
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